Job Details
IT Technician
Job Description
Working in a fast paced, constantly evolving environment, you will be responsible for the roll-out of the IT environment. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.
We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.
Job Requirements
1. Relevant studies in the subject of IT, electronics or telecommunication;
2. Good Italian skills, verbal as well as written.
3. Mastery in Windows 10 and MS Office 365 environment;
4. Hardware problems diagnose skills (PC's, laptops, printers etc.);
5. ITIL certification is an advantage and ServiceNow skills very welcome;
6. MobileIron or Citrix Hub is really desirable;
7. Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting;
8. Working knowledge of Active Directory and Exchange;
9. Familiar with printer and multi-functional devices connected to a network;
10. Familiar with AV systems - support of onsite and offsite conference with different AV or CR systems;
11. Willingness to learn new technologies;
12. Positive, helpful can do attitude and ability to work with others;
13. Strong communication skills, service delivery orientation;
14. Ability to cope with stress and workload;
15. Organized, structured approach.
What we offer
16. Competitive salary with 14 installments/year and meal vouchers.
17. Special referral bonuses for recommending your friends;
18. Possibility to following trainings via Stefanini University, IT and soft skills training provided by our specialists.
19. Opportunities for professional development in a stable multinational environment.
20. Exposure to an international environment as part of a multicultural team spread across Europe.