Sales Representative (farmer) - Central Italy Location: This position is based in Italy. While this is a remote flexible role, it is required to reside in this country. Who we are: MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we’re transforming the way consumers and businesses send and receive money in nearly every country around the world. Thanks to our cutting-edge platform and strategic partnerships with some of the world’s leading brands, we are helping our millions of customers globally do more with their money through a comprehensive suite of digital and in-person products and services. This is all made possible by our dedicated and diverse team of professionals around the world. If you’re ready for a career journey filled with exciting opportunities, come aboard and let’s drive the future of payments together at MoneyGram The Numbers: We serve over 50 million people every year in over 200 countries and territories. We're a global team of over 2,000 from 36 countries around the world. We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business. We’re known for our strong culture globally, demonstrated by: “Top Workplaces USA” award winner (three consecutive years in a row) One of the “Best Places to Work” in the Middle East Winner of many regional awards, such as “Friendly Workplace in Poland” and “Top Workplace in DFW” by The Dallas Morning News What you will contribute: The Sales Representative for Central Italy (Lazio, Abruzzo, Molise regions) will be responsible for managing and strengthening relationships with existing Agents while identifying opportunities for growth within the assigned region. The candidate should have excellent communication, interpersonal, and customer service skills. The incumbent should also demonstrate the ability to meet deadlines while having strong analytical skills. What you will do: Represent the company’s products and services to support and enhance existing Agents’ business performance. Provide market analysis in terms of trends, agent needs, and opportunities, ensuring strong market monitoring and competition activities. Strengthen relationships with existing Agents: Work closely with them to identify growth potential, optimize performance, and support business expansion efforts. Identify and onboard new Agents in strategic locations to enhance coverage and strengthen the network in alignment with business objectives. Proactively engage with Agents through in-person visits, calls, and email communication to ensure their needs are met and they receive ongoing support. Utilize Salesforce to manage agent relationships, track interactions, and monitor account performance. Deliver training and ongoing support to Agents, ensuring they fully understand company products, compliance requirements, and operational best practices. Monitor and ensure all necessary agent documentation is up to standard, supporting the onboarding and regulatory compliance process. Maintain accurate agent information, promptly handling any data updates or change requests. Take ownership of key Agents’ operational and technical needs by collaborating with internal departments to resolve issues that impact revenue. Support the marketing and pricing teams in enhancing the company’s visibility, competitiveness, and brand positioning in the region. Conduct regular visits to Agent locations, adhering to a structured schedule provided by the company, including overnight stays when required. Perform other duties as required by the business. What we are looking for: Education: BA/BS degree in a related field preferred or equivalent work experience. Experience: 3 years’ experience in an account management, field sales, or customer relationship management role. Experience in the money transfer sector will be considered a strong asset. Demonstrated expertise in independently planning, managing, and executing strategies to support and grow existing client relationships. Essential Skills: Fluent in both written and spoken Italian and English. Spanish, Urdu, Bengali, or Hindi will be considered a strong asset. Proven ability to develop long-term relationships with clients, focusing on retention, growth, and optimization. Strong problem-solving skills and analytical thinking: able to identify and address agent challenges proactively. Effective time management skills – ability to manage a structured workload efficiently. Able to work in a culturally diverse environment and be sensitive to cultural differences. Prior experience in customer engagement, training, or account support is highly desirable. Business travel is required, with the ability to manage work-related tasks and key meetings via mobile devices. Valid Category B driving license required. Why you will love working here: Your future is in your hands. When you start a career at MoneyGram, you join a talented and motivated team that builds the success of a trusted, global provider of innovative money transfer and payment services. Here are some reasons it is so easy to love your career with us Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal. Community Service Days - Make a difference Enjoy paid days off to volunteer and give back to your community. Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered. Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. Employee Referral Program - Help us grow our team Earn rewards for referring talented friends and colleagues. Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options. Primary Location: Italy-IT-Rome-Rome Work Locations: IT_Corp_Rome_Via Laurentina Job: Sales & Account Management Organization: Sales Full-time Travel: Yes, 100 % of the Time Job Posting: Mar 20, 2025, 5:20:46 AM Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Business Development Industries: Banking, Accounting, and Financial Services J-18808-Ljbffr