We are looking for a part-time Client Advisor for Noventa Outlet.
The Client Advisor represents the Company with clients in our Outlet. He/She is a professional in the sales of luxury goods and is responsible for the satisfaction and loyalty of every customer. He/She cooperates to reach the qualitative and quantitative goals set in their store.
Job Responsibilities
* Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction.
* Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales.
* Cooperates with colleagues in order to create a positive environment and pays attention to performance level.
* Constantly maintains a tidy working place according to the Company guidelines.
* Is responsible for the sales process following the Company standards.
* Provides and maintains a high level of customer service.
* Manages commercial relations with clients in order to ensure the highest level of satisfaction.
* Be able to build and maintain client relationships through CRM activities.
Profile
* Relevant work experience as Client Advisor in a luxury environment.
* Aligned with the Loro Piana brand identity and passion for LP products.
* Strong luxury touch and approach.
* Excellent interpersonal and relationship-building skills.
* Fluent in Italian and English.
Seniority Level
Associate
Employment Type
Part-time
Job Function
Retail Luxury Goods and Jewelry
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