Night Auditor Hotel job profile
Night Auditor Hotel is responsible for ensuring the accuracy of hotel accounting records at night. Night Auditors typically work overnight shifts and are responsible for reconciling daily hotel transactions, preparing reports, and verifying the accuracy of guest accounts. They are expected to provide excellent customer service to guests and handle any issues that may arise during the night shift. The Night Auditor Hotel is also responsible for ensuring that all hotel departments are operating smoothly and efficiently during the night shift. Candidates for this position should have strong attention to detail, excellent communication skills, and the ability to work independently. Experience in accounting or hospitality is preferred.
Night Auditor Hotel job description
We are looking for a detail-oriented Night Auditor Hotel who will be responsible for reconciling daily hotel transactions and verifying the accuracy of guest accounts. In this position, you will be expected to maintain accurate records of all financial transactions and resolve any discrepancies as needed. You will also be responsible for providing exceptional customer service to guests during their stay.
Night Auditor Hotel duties and responsibilities
* Perform nightly audits of hotel financial transactions and records
* Verify accuracy of guest accounts and billing information
* Prepare daily reports for hotel management
* Assist guests with check-in and check-out procedures
* Handle guest inquiries and complaints in a professional and courteous manner
* Maintain accurate records of room occupancy and availability
* Ensure compliance with hotel policies and procedures
* Perform security checks of hotel premises and report any suspicious activity
* Assist with other hotel operations as needed
Night Auditor Hotel requirements and qualifications
* Previous experience in a similar role
* Proficiency in basic accounting principles
* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Flexibility to work night shifts and weekends
* High school diploma or equivalent
* Additional certification or training in accounting or hospitality is a plus
* Proficiency in Microsoft Office and hotel management software
* Attention to detail and accuracy in handling financial transactions
* Ability to handle stressful situations and resolve conflicts effectively