Staff/Clerical
Rome • ID: 219527-951 • Full-Time/Regular
St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Department
European Campuses
Specific Job Title
Coordinator of Student Life and Social Media Manager, Rome
Reports to
Director of Rome programs
Campus
Rome
Job Summary
St. John’s University is a Catholic, Vincentian, metropolitan, global, and anti-racist institution. In service of this mission, the University is dedicated to ensuring that all students are supported, valued, and thriving in the University community, on our New York campuses and abroad. The Coordinator of Student Life and Social Media Manager, Rome is central to these efforts.
The Coordinator of Student Life designs, implements, and manages cultural programming and community service opportunities for students taking part in St. John's study abroad programs on the Rome Campus. The coordinator supports the Director of Rome Programs in program implementation and organization and serves as the Social Media Manager. The coordinator reports to the Director of Rome Programs and has no leadership or supervision roles.
Essential Functions
PROGRAMMING & EVENTS
1. Work with the Director of Rome Programs to create and implement an exciting events program that emphasizes engagement with local culture and relates to course material.
2. Design and promote weekly local excursions in Rome to introduce students to the history and culture of the city.
3. Design and lead regional excursions in Italy and plan for all logistical details and educational content in close collaboration with the Director of Rome Programs.
4. Administer program and excursion budgets.
5. Organize and promote informal language learning programs.
6. Support the Coordinator of Academics and Program Development in their programmatic initiatives such as through collaborating to organize a rich and complementary event and excursions program or through leading/co-leading some of the excursions organized by the Coordinator of Academics and Program Development.
SERVICE ACTIVITIES
7. Manage each semester’s service events.
8. Act as primary liaison with service partners and continually look for new potential service partners.
9. Attending service events with the students as needed.
STUDENT AFFAIRS ADMINISTRATION
10. Provide a thorough orientation to all students upon arrival with a full explanation of expectations, programming, and rules related to the students' stay in Rome.
11. Serve as first point-of-contact in the office for students with questions or concerns.
12. Work to ensure the health, safety, and general welfare of all students on St. John's program in keeping with protocols and guidelines established by St. John's.
13. Serve as part of a 24/7 on-call student emergency response rotation and coordinate responses to emergencies consistent with SJU's emergency response protocols as needed.
COMMUNICATIONS
14. Update all student materials--e.g., handbooks, expectations, language tools--as needed.
15. Create and distribute weekly newsletter that highlights upcoming service and extra-curricular activities along with cultural and linguistic facts about Rome.
16. Create, curate, and manage all published content (images, videos, and written documents) for the website and all Rome undergraduate social media.
17. Monitor and respond to social media comments, DMs, etc. to encourage participation in study abroad and create culturally relevant student life events.
OZANAM SCHOLARS PROGRAM MANAGEMENT
18. Manage the Ozanam program in Rome.
19. Create a service schedule for all Ozanam scholars in Rome.
20. Act as primary liaison with service partners.
21. Collaborate with the Ozanam Scholars Program’s administrators in New York to ensure the service needs of the program are met.
22. Meet regularly with the Ozanam scholars serving in Rome to address issues as needed.
Competencies
23. Strong interpersonal, communications, and teamwork skills.
24. Courtesy, tact, and the ability to show and support effective working relationships with people in a multicultural environment and with a geographically dispersed team.
25. Strong client service orientation.
26. Strong relationship management skills.
27. Excellent capabilities to enthusiastically engage a culturally and ethnically diverse student population.
Work Environment
This position runs in a professional office environment and requires you to use standard office equipment such as personal computers, printers, copiers, multimedia equipment, etc.
Physical Demands
No unusual physical demands are needed other than occasional walking deriving from field trips/site visits with students.
Position Type/Expected Hours of Work
Full-time position of 38 hours per week, as per Italian CBA. Office hours are Monday to Friday with occasional evening/weekend/public holiday worked due to programmatic needs or emergencies.
Travel
Occasional field trips in Italy and travel to the New York and Paris campuses may be required.
Required Education and Experience
28. Bachelor’s degree in related field.
29. 1-2 years related experience in the study abroad field.
Preferred Education and Experience
30. Masters in related field.
31. 3-5 years related experience in the study abroad field.
Additional Eligibility Qualifications
32. Authorized to work in the Schengen area.
33. Fluent in Italian and English.
34. Experience with educational systems in both Italy and the US.
35. Flexible work schedule.
Other Duties
This job description is not designed to cover or hold a full listing of activities, duties or responsibilities required by the employee for this job. To the extent allowed by local law, duties, and responsibilities, activities may change at any time with or without notice.
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.