World-renowned for its luxury ready-to-wear, Lanvin continues to expand by offering a global universe, from ready-to-wear to accessories. A human-sized team supports the company's growth.Job DescriptionYour mission will be to ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store, to lead the team of sales associates:Business PerformanceBuild sales forecast and budget for his/her storeMonitor sales performance, analyze results and forecast trends to propose commercial action plans to maximize sales and minimize costsReview regularly the performance, opportunities and challenges his/her store to ensure an appropriate business strategy is applied (evaluate the work in terms of profitability, production…)Monitor operational expenses with responsibility for PL. Ensure Budgets are delivered in line with targetsTeam Management and DevelopmentMotivate and empower the team to exceed retail, launch, productivity, and CRM targets employing the Brand Coaching methodsDevelop the team to ensure they deliver our Promise to every ClientIdentify, recruit and develop talents, secure succession plansOrganize the team in an efficient manner according to business needs and delegate responsibilityTranslate strategic and business goals into concrete and individual actions and objectivesSet achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achievedManage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.Oversee consistency of the retail execution vs. brand requirements (customer service, VM, attitude, quality of the selling ceremony)Role Model on Selling and Floor ManagementLead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market trendsProvide consistent and qualitative feedback, coach the team …Client and Business DevelopmentLead and develop the business of the storeMaximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team...) and fostering synergies between categoriesBuild a loyal Clientele, leveraging all clienteling toolsDevelop a precise understanding of the business and local market to suggest actions and recommendationsAct as an ambassador by proactively representing the Brand in relevant local activities (networking, PR)Be aware of the competitive landscape and market trends.BuyingParticipate in the open-to-buy process with the HQ buying team based in Paris in order to give to the store the right product assortment and information to help it reach its maximum sales potentialReview performance indicators, such as sales and discount levelsManage plans for stock levelsLiaising regularly with the WW, MW and Accessories Retail Merchandiser.OperationsEnsure policies, standards and procedures are communicated and implementedMonitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.Supervise and ensure quality of internal control and inventory management (inventory, cash management, internal procedures)ProfileWork experience as a sales manager in luxury retail.Work experience in team management.Excellent service orientation, ability to build strong customer relationships and understand their needs and expectations.Ability to manage stress effectively and maintain a positive attitude toward problem-solving.Demonstrates flexibility and a strong attitude toward multitasking.Position to be filled as soon as possibleSeniority levelDirectorEmployment typeFull-timeJob functionBusiness Development, General Business, and SalesIndustries: Retail Luxury Goods and Jewelry and Retail Apparel and Fashion
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