Our client is seeking a Call Center Representative to join their team! As a Call Center Representative, you will be supporting the organization in educating and guiding customers to find the information they need in a timely manner. The ideal candidate will have an infectious personality, the compassion to help people, and organizational skills.
Job Title: Call Center Representative
Location: Madison, WI
Pay Range: $22-24/hr
What’s the Job?
* Inbound and Outbound calls to customers assisting with benefits and other compensation questions
* Providing great Customer Service and giving our customers a 5-star experience.
* Entering and maintaining detailed notes in electronic customer files/jobs
* Participate in continued professional training
* Other miscellaneous duties as deemed necessary by management
What’s Needed?
* Positive, empathetic and team-first attitude
* Dispatch/call center/customer service experience
* Willingness to learn and be coached
* Knowledge of general customer service principles and practices
* Basic computer and data entry skills
* Dependable and reliable
* Interpersonal, communication, listening, problem-solving, multi-tasking skills
* High school diploma or higher level of education
What’s in it for me?
* Full time First Shift Hours!
* Full time benefits available
* Medical, dental, vision, 401k
* Weekly pay with direct deposit
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
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