Our client company has a chain of luxury restaurants.
Workplace:
Mission:
The candidate we are looking for someone who will perform guest service by greeting guests and seating all as promptly as possible. The Hostess always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.
Job Description:
Specifically, the resource will deal with:
* Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name.
* Use visual cues to seat Guests in either the bar or dining area depending on their preference.
* Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
* Answer incoming calls to the restaurant and provide appropriate service.
* Manage the flow of Guests into the Dining and Bar areas, providing accurate wait times to incoming Guests if appropriate.
* Tend to special Guest needs and requests.
* Good command of English & Italian.
* Proven experience in Hotel/Restaurant as a Hostess.
Classification:
The remuneration package will be commensurate with the actual experience and in any case will be able to satisfy even the most qualified candidates.
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