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For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s, NERDS, SweeTARTS, Laffy Taffy, and Trolli to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.
Quality Assurance Supervisor-Overnight Shift
Job Location: Bellwood
Want to make an impact?
The Quality Assurance Supervisor is responsible for ensuring the development and compliance of Food Safety and Quality programs as well as the overall sanitation programs at the plant level to assure the food safety and quality of all products.
Ways you will make a difference
1. Directs the work of sanitation crews and supports the work of QA Technicians and QA Coordinators to ensure on-time start-ups, compliance to the Food Safety Plans, and product release per our positive release program.
2. Ensures that personnel in the departments maintain high sanitation, GMP, and safety standards.
3. Collaborates on the development and implementation of policies and procedures (i.e. SOPs and SSOPs).
4. Implements the Master Sanitation Schedules (MSS) for plant and warehouse facilities, interior/exterior to ensure superior sanitation of the production, equipment and surrounding areas at all times.
5. Completes plant quality, sanitation and safety audits on a regular basis.
6. Participates in regular meetings with plant management to discuss quality and sanitation improvements.
7. Facilitates problem resolution related to sanitation and quality issues.
8. Back-up to Sr Food Safety and Compliance Supervisor in his/her absence.
9. Review post-sanitation inspections and analyze ATP test results in order to implement appropriate and sustainable corrective actions.
10. Manage the Inventory and purchasing of all sanitation and quality supplies.
11. Conduct internal food safety and work safety audit as a part of the food safety team and safety committee.
12. Facilitate new hire training on Quality training days.
13. Facilitate the training of employees in Sanitation and Quality Departments, including the training of Operation employees on proper sanitation and sanitizing of equipment and surrounding areas.
14. Ensure cleaning tasks are completed adequately and on time.
15. Use defect root cause analysis for the investigation of consumer and customer complaints and quality related losses. Develops corrective actions and monitors for effectiveness. Troubleshoots using product tests and product specification measurements.
16. Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
17. Manages quality assurance support team by scheduling and assigning work, providing training, and managing budgets.
18. Responsible for ensuring compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory.
19. Actively participates in the change control process.
20. Communicates Quality and Food Safety briefs to the factory.
21. Summarizes data and prepares and interprets reports for use by management.
22. Act as a liaison between management and quality staff to support corporate and plant-driven initiatives.
23. Supports factory traceability exercises.
24. Manages test requirements for incoming goods, microbiology and/or sensory by scheduling and assigning work, providing training, and managing budgets.
25. Ensures daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans.
26. Oversees lab operational activities – daily equipment maintenance, ordering, stock control, stock record entry reporting, document control, etc.
27. Ensures compliance with all regulatory guidelines pertaining to safety, health and environmental.
28. Be part of the culture change towards becoming a global leader in the confection industry.
29. Other tasks as assigned by the Quality Manager.
Skills that will make you successful
1. Ability to work with employees at all levels of the organization.
2. Ability to plan, organize and prioritize activities to achieve effective time management.
3. Ability to understand and handle multiple and sometimes conflicting priorities.
4. Ability to work with outside vendors and external contacts.
5. Ability to manage multiple projects at the same time.
Experiences that will support your success
1. 2 years supervisory experience in the food industry.
2. Bachelor’s degree in science or technical field.
3. Knowledge of industry HACCP, food safety and GMP principles.
4. Strong verbal and written communication skills, including electronic communication.
What We Offer
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits here.
Compensation
$78,750-$110,250 annually
Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.
EQUAL OPPORTUNITY
We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
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