Receptionist Position at MEININGER Venezia Mestre
We are seeking a Receptionist to join our team at MEININGER Venezia Mestre. As a Receptionist, you will be the first point of contact for our guests and play a crucial role in creating memorable experiences.
Your Key Responsibilities:
* Act as a host and create a warm welcome for our guests, managing check-ins and check-outs to optimize hotel occupancy.
* Respond to guest inquiries via phone and email, providing advice on local attractions, activities, and additional services.
* Manage operational and administrative tasks, including invoicing, hour registration, online reputation management, and quality checks.
* Work in a team environment, taking on occasional tasks in the F&B area (breakfast, dinner, bar).
Your Profile:
* You possess initial experience in hospitality (at least one year) and are passionate about delivering exceptional customer service.
* You have good knowledge of front office systems (e.g., ASSD, Fidelio, SIHOT).
* You possess an outgoing personality and enjoy working in a dynamic environment, performing a variety of tasks.
* You are fluent in English (B2) and Italian.
What We Offer:
* Attractive salary with overpayment depending on experience and qualifications.
* Extra vacation days for every year with MEININGER.
* Paid time off for humanitarian activities.
* Language courses and employee events.
* Growth and development opportunities within a rapidly expanding organization.
Why Join Us?
We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity. We welcome candidates from different backgrounds, cultures, life preferences, and experiences.