Senior Solution Consultant for B2B eProcurement, Amazon Business Professional Services
This position requires fluency in French, Italian and English languages.
Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an ongoing effort to fulfill its stated ambition of being earth’s most customer-centric company. Since 2015, Amazon.com has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative Business-to-Business (B2B) marketplace in the world.
Position Summary
To support our business growth, we are looking for a Senior Solution Consultant for our Professional Services Team for a full-time (40 hours/week) position in Paris (also Milan office is possible). In this position, you will work with a wide range of B2B customers at a senior level (CPO, CFO, CTO) to assess their business and technical requirements, diving deep into their purchase to pay process and systems, and advising them on how to best leverage Amazon Business solutions.
Key job responsibilities
1. Engage with customer executives, incl. Procurement, Finance, and Technical leadership to understand pain points, strategy and goals for Purchasing, Finance, and Digitalization.
2. Deep dive on the customer's internal purchase to pay processes and systems to understand their needs and requirements.
3. Act as the trusted consultant for your customers providing recommendations on how Amazon Business can deliver value for their strategies, processes, and tools.
4. Build relationships with your customers and gain commitment to implement Amazon Business solutions.
5. Relay back customer needs and requirements to internal Amazon teams incl. Sales, Product Management, Technical and Category Management teams, and Leadership.
6. Take an active role in shaping innovative approaches to solve customer issues and present these to Amazon leadership to prioritize solutions for your customers and drive growth.
7. Lead project evaluation against predefined KPIs, and meet or exceed targets for customers and spend adoption.
A day in the life
Start the day with an Account Manager call, whose customer project you have been assigned to, aligning on the project approach and kick-off date. Your next call is with a large, strategic customer who wants to technically integrate with Amazon Business but is unsure of the exact solution. You deep dive with the customer on their requirements and current Procurement setup. Following this, you provide advice to the customer for the most suitable Amazon Business solution leveraging your expert knowledge in Procurement and Amazon Business features.
About the team
Amazon Business Professional Services' mission is to accelerate our Customer’s success, adoption, and spend. We accomplish this by guiding their journey with tools and services while building their confidence with insights and trusted resources.
Minimum Requirements
1. Knowledge of procurement and source to pay processes and solutions or equivalent experience.
2. Experience positioning and selling innovative solutions to new and existing customers and market segments.
3. Experience with Microsoft Office products and applications.
4. Experience with sales CRM tools such as Salesforce or similar software.
5. Bachelor's degree or equivalent.
6. Professional fluency in French, Italian and English languages.
7. Experience with procurement technology like e-procurement systems and technical integrations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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