HSPI SpA, leader in services such as IT Governance and part of TXT Group, is looking for a PMO Junior Consultant who will be responsible for Service Monitoring to join and increase a team of Managing Consultant in Milan (Peschiera Borromeo).
The resource will initially be involved in projects with important customers and will deal with:
Analysis of Service Monitoring structure towards continuous improvement, development of the current structure, roles and mapping of the applications;
Management of Service Monitoring related projects as PMO, under supervision of the Customer Experience Manager;
Analysis and re-engineering of business processes towards continuous improvement;
Definition and implementation of Service Monitoring KPI and production of periodic reports.
Requirements:
Engineering, IT, Mathematics or other relevant faculties;
Experience in Service Monitoring, ideally in consulting firms;
Experience with the BMC TSOM tool is preferred though not essential for the role;
Good knowledge of the English language.
Perfect command of spoken and written Italian language is essential for this role.
Nice to have:
Knowledge of business analysis and system analysis strategies for process optimization;
Project Management or other relevant professional certifications;
Knowledge of SW life-cycle.
The profile is completed by excellent analytical and relational skills, precision, organizational autonomy and a strong orientation for teamwork and the achievement of results.
What HSPI offers:
Stimulating work environment that promotes professional growth and career paths;
High autonomy and responsibility;
Direct relationship with company management and with end customers;
Involvement in projects for prestigious multisectoral clients, also at an international level;
Customized training plans, which include the achievement of internationally recognized certifications.
Entry level and remuneration will be commensurate on the basis of actual experience and seniority gained.
Position open to candidates regardless of gender, in accordance with Legislative Decree 198/2006. The company promotes equal opportunities and values diversity in all its forms.
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