DESCRIPTIONAt Amazon, we're continually working to be the most Customer-centric company on earth. Transportation is integral to that, as its the final touch-point for our customers receiving their purchases, and our customers depend on our fast and reliable delivery.Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered as fast as feasibly possible, and on time, every time. To meet this goal we have to continually innovate in our transportation networks, and work towards providing best in class service levels through the entire chain, while using an innovative mechanism, to continually evolve our delivery networks.As Transportation 3P Operations Manager, you will play a key role in driving the performance, innovation and reliability of our Transportation teams, working cross-functionally with teams across the entire Amazon business. Our transportation network is complex, but with your drive and dedication we will achieve continuous improvement through our Carrier partners, Network design teams, improved demand planning capacity management, volume allocation between air ground, first mile scheduling, middle mile on time performance, and last mile injection.You will be accountable for dealing with challenging operational issues, and planning for our peak periods. Reviewing performance, on a weekly, monthly and quarterly basis. You will have to complete deep analysis of our network and understand our metrics in detail, and have the ability to implement solutions that influence both the short and long-term goals of our business.Key job responsibilitiesStrategic LeadershipArchitect and execute Italy's transportation strategy, directly impacting millions of customersSpearhead partnerships with major logistics providers, shaping the future of delivery innovationBe the trusted advisor to Amazon's senior leadership on critical transportation initiativesManage and facilitate Top-to-top strategic meetingsInnovation GrowthPioneer next-generation delivery solutions, including same-day delivery expansion initiatives such as micro-fulfilmentLead transformative projects that redefine customer experience standardsDrive technological and operational innovations across our vast logistics networkOperational ExcellenceOptimize a multi-million euro transportation networkDrive data-driven decisions through deep analytical assessments of network performanceDesign and implement strategies that balance speed, cost, and qualityBusiness LeadershipLead high-stakes business reviews and strategic planning sessionsBuild and nurture relationships with key stakeholders across Amazon's ecosystemDrive cross-functional initiatives with Fulfillment Centers, Customer Service, and Retail teamsProblem Solving ImpactTackle complex challenges affecting Amazon's transportation networkDevelop innovative solutions to enhance customer satisfactionLead root-cause analysis and implementation of systematic improvementsBASIC QUALIFICATIONSSpeak fluent Italian and EnglishBachelors DegreeExperience in stakeholder and programme managementProven ability to work with data and make data driven decisions.PREFERRED QUALIFICATIONSMasters DegreePrevious experience in supply chain/logisticsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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