Data Center Engineering Operations Chief Engineer, DCEOJob ID: 2866225 | Amazon Data Services Italy S.R.L.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues.The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to manage large scale impacting projects and new region support from conception to completion, creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities.Key job responsibilities:Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centersAssist in the design and build out of new facilitiesAct as an escalation point for all facilities-related issues within the data center regionPerform root cause analysis of equipment failuresTroubleshoot and report facility and data server-level eventsCreate and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teamsProvide training and guidance to Engineering Operations TechniciansEnsure all safety procedures are adhered to by vendor and Amazon staffUtilize internal Change Management Systems to manage building workflowsProvide metric availability reporting on a weekly basisThe successful candidate must demonstrate the following competencies and behaviors:Ability to solve problems at their rootAptitude for troubleshooting and problem solvingAbility to maintain SLAs through proactive issue detectionProven experience of reading SLDs and control schematicsAbility to follow support procedures and system documentationShows good judgment and instincts in decision makingAbility to prioritize in complex, fast-paced environmentsPhysical Requirements:Work at heights and from laddersPerform physical tasksWork in a noisy environment with ear protectionTo apply, please submit a detailed copy of your CV in English.Working location: Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.Work Schedule: This is a 100% in-person onsite position due to the hands-on nature of managing mission-critical infrastructure. The role follows standard working hours (8 AM – 5 PM Milan time from Mo - Fri) with no shift work.BASIC QUALIFICATIONSBachelor’s degree in Electrical / Mechanical Engineering or equivalentStrong working knowledge and experience of Data Center infrastructureFull EU driving license and advanced level of EnglishPREFERRED QUALIFICATIONSExperience in operations and on-call support for Data Center facilitiesProject Management experienceAmazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
#J-18808-Ljbffr