Engineer - Pre Sales and Product Management
Job Type: Professional
Networking
Job Id: 1436345
* Location: Vimercate, Italy
* Alternate Location: Milan, Italy
Your Impact
You will oversee the technical engagements between Cisco and one or two of its key global clients. This role involves daily interactions with clients, the account team, partners, and coordinating a team of Solutions Engineers and Account Executives.
Your task will be to enhance the already established relationship with these clients, aiding in the growth of our reputation, brand, and business. You will be recognized by the clients as a trusted advisor and their gateway to Cisco's technical core.
Every day, you will focus on strengthening your relationship with the clients. You will offer a comprehensive architectural view across Cisco's entire product range, drawing on your expertise for specific opportunities. As a Solutions Engineer, you'll contribute to crafting an overall account strategy, informed by wallet share intelligence, stakeholder mapping, and various business architecture tools and methods. You'll actively identify opportunities through client meetings, seminars, and educational events. In your role as a Solutions Engineer, you'll also coordinate essential activities such as proof of value, proof of concept, or pilot projects.
Meet the Team
At Cisco, Solutions Engineers are technical sales experts who are customer-centric, delivering high-level technical support and guidance to clients. You will work alongside Client Executives and global account teams to propose and develop suitable solutions, akin to a CTO role. Additionally, you will collaborate with partners and internal teams, such as Customer Experience and architecture units, to convert business requirements into a technology roadmap, highlighting business, market, and technology trends to uncover and propel future opportunities.
As a Cisco Solutions Engineer, you'll join an international, dynamic, and creative team of technology influencers. Our industry-leading development programs will ensure you become and remain a trusted technical authority, guiding and educating clients in crafting technical solutions that foster innovation within their organizations.
Who You Are
You are driven by a commitment to do what’s right for customers, your team, and the company. The Solutions Engineer should possess a proven track record in Cisco networking solutions, including LAN, WiFi, and SD-WAN, and expertise in at least one of our key technical areas: Cloud/AI, Collaboration, or Security.
The ideal candidate will have industry insights and extensive experience in technology, particularly in technical sales. This includes the ability to explain features and benefits to clients and design solutions and products tailored to specific customer needs. Alongside technological expertise and a capability for rapid learning, the Solutions Engineer must also possess social, presentation, interpersonal, and problem-solving skills that inspire enthusiasm and confidence.
Our minimum qualifications for this role are:
* Extensive pre-sales experience is required, working on large and complex opportunities.
* A strong multi-domain knowledge. Enterprise Networking experience as a must. Expertise on one or more of the following areas required: Security, Cloud/AI, Collaboration.
* Excellent written and verbal communication, listening, and strong presentation skills in English.
* Ability to work harmoniously in an international and diverse team.
* Strong analytical skills: ability to assess a problem and resolve with an effective course of action.
Our preferred qualifications for this role are:
* Proficiency in Italian, and any other language is appreciated.
* Typically requires BS/BA (EE/CS) or equivalent.
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Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
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