QuiCare is a company leader in the development and management of innovative projects, integrated solutions, and services to support chronic patients and their families .
QuiCare is partnered with the most important pharmaceutical companies developing Patient Support Programs to improve patient adherence to therapy.
We put our heart, soul, and skills into making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation.
As a Healthcare Project Team Leader, you will contribute by:
* Developing and achieving internal KPIs; analyzing KPIs promptly, highlighting deviations and introducing corrective actions;
* Managing projects in their entirety: design and planning of activities, verification of progress, strict adherence to delivery deadlines;
* Providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner, communicating with a diverse population using well-developed interpersonal skills;
* Facilitating patient access to medication, monitoring their adherence to therapy, and providing information about para-pharmaceutical products (by phone, chat);
* Implementing and delivering solutions to the relevant stakeholders (Patients, Pharmacies, Pharmaceutical companies, doctors);
* Managing the activity plan in the own territory accounts with respect to the laws, ethics, and compliance governing pharmaceutical professionals;
* Communicating effectively with team members and patients in all aspects of service;
* Building, monitoring, and tracking implementation of KPIs, measuring value and impact;
* Driving excellent usage of different channels through local omnichannel strategy, planning, and solution development;
* Collecting and sharing insights from the ecosystem, proposing proactively possible solutions to be implemented in the ecosystem;
* Being the contact person for ad hoc projects as required by company needs;
* Reporting and managing Individual Case Safety and Product Quality Compliance;
* Managing other team members and ensuring all employees under your management have the proper tools needed to perform and grow within their roles;
* Working with the rest of the management team to grow and improve short and long-term activities;
* Managing 3rd party contract resource arrangements;
* Interfacing directly with pharmaceutical companies;
* Developing medical information projects.
Minimum Requirements:
* Able to make presentations in PowerPoint;
* Confidentiality with project documentation (reports and presentations);
* High proficiency in Excel;
* Bachelor's degree in pharmaceutical chemistry and technology, pharmacy, chemistry, industrial chemistry, biological sciences, medicine and surgery, or veterinary medicine;
* Licensed to practice and registered to practice;
* Experience in qualitative and quantitative analysis of medicines for at least two years in companies authorized to produce medicines;
* Experience in pharmacovigilance management is a plus;
* Dynamic person with strong value commitment and a team player with excellent communication, sales, and negotiating skills;
* Capacity to identify and analyze medical, scientific, and therapeutic area opportunities and problems, proposing appropriate improvements;
* Able to create awareness of patient journeys;
* Able to understand the health ecosystem and its changes over time, using that to inform access strategy and planning;
* Able to understand the implications of new issues and trends on stakeholders’ business;
* Able to identify networking opportunities to enhance value offerings to patients;
* Problem solver with the ability to perform at a high level under pressure;
* Interest in working in a fast-paced and rapidly-changing environment;
* Italian native level and English C1 level, reading, speaking, writing, and understanding. Additional languages are beneficial;
* Able to manage and motivate a team in a fast-paced environment;
* Practical mindset to find simple solutions to complex problems;
* Excellent customer service and interpersonal skills;
* Agile, forward-thinking innovator capable of managing ambiguity and conflicting priorities;
* Flexibility in work schedule to complete tasks properly;
* Able to objectively step back from situations while maintaining attention to detail;
* Able to work with data and keep the customer at the heart of decisions;
* Motivated to work in a fast-paced and rapidly-changing environment.
Benefits:
* Young, dynamic, international, and fast-growing IT startup;
* Career development opportunity;
* Talented and collaborative team;
* Modern office in Rome close to the underground of Ottaviano (A line);
* Unlimited coffee;
#LI-Onsite
#J-18808-Ljbffr