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Are you a highly motivated professional with experience in the software industry and a results-driven mindset? This is your chance to join SoftExpert, the leading provider of software solutions for integrated compliance, innovation, and digital process transformation management.
About SoftExpert:
With 30 years of history, over 550 employees, 3,000 clients, and 300,000 users across more than 50 countries, we are expanding our global presence. Our motto is clear: #WeAreExpertsAndGlobal. We are looking for individuals with strategic vision and an innovative spirit to join us on this transformative journey.
About the role:
We're looking for a Key Account Manager who will be responsible for driving revenue growth within the Italian market. In this role, you will help us to expand brand recognition, value, and lead sales efforts targeted at the market. A strategic role responsible for ensuring client objectives are met and, therefore, retaining the client.
The primary goal of this position is to grow the business by identifying, developing, and closing sales with customers and partners who deliver SoftExpert solutions, building long-term, trust-based relationships. Candidates will need to meet sales targets and secure new business opportunities through interactions with management, leadership, C-level executives, and business partners.
Candidates should possess relationship-building skills, sales strategy execution, and prior experience in the market for compliance solutions, processes, and organizational excellence such as: Governance, Risk, and Compliance (GRC), Business Process Management (BPM), Enterprise Content Management (ECM), Enterprise Quality Management (EQM), Corporate Performance Management (CPM), among others.
Key Responsibilities:
* Be the main point of contact between clients and the company, ensuring clear communication and a great experience.
* Manage client accounts by monitoring needs, resolving issues, and recommending the best solutions.
* Analyze market trends and client data to provide strategic insights.
* Collaborate with sales and other teams to deliver outstanding service.
* Control client budgets and negotiate terms when needed.
* Develop customized strategies to maximize client success.
* Create and update reports on account performance.
* Introduce clients to new products and services.
* Build long-term, trust-based relationships.
Requirements:
* Solid experience in the same or similar positions;
* Experience in consultative sales and in the software sector;
* Knowledge of B2B marketing and CRM usage;
* Client-oriented mindset;
* Strong communication and active listening skills;
* Curious, creative, proactive, and dynamic;
* High level of organization and self-learning ability;
* Independent and motivated work ethic;
* Problem-solving creativity with a fast learning ability.
Languages:
Important! One-year contract with the possibility of becoming permanent!
What We Offer:
Exciting global challenges in an innovative environment.
Opportunities for professional growth and career development.
A collaborative and diverse team passionate about digital transformation.
Interested? Apply now and become an #Expert with us!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Business Development, and Management
Industries
Software Development
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