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Client:
TUI
Location:
Various locations including Luton, UK; Lisbon, Portugal; Madrid, Spain; Greece; and Germany.
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0924210fdcbf
Job Views:
10
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Organizational Change Implementation Lead
Hybrid
Permanent
Full Time
Group Product & Purchasing are on a significant and exciting transformational journey, where we aim to simplify and enhance how our Hotel Partners can work with us; continue to evolve and develop our technology solutions and create new efficient shared ways of work across our Central Product and Group Purchasing community.
As the Implementation Lead you will play a pivotal role in ensuring that we implement and embed these strategic and technological changes across all our stakeholders aligned to our single change and implementation roadmap, to ensure that all dependencies are managed, and those stakeholders impacted are taken through the different stages of transition successfully to achieve our business objectives. You will be responsible for all implementation activities, project managing their execution and creating robust and coherent change plans.
Strong stakeholder engagement is critical. You will need to build strong relationships with the business and your colleagues across our transformation teams, communication and HR to ensure successful implementation is achieved.
What You will be doing:
1. Accountable for ensuring that detailed implementation plans are available for user groups and impacted teams with key milestones and business activity clearly understood.
2. Coordinating with user groups and impacted teams to ensure that they have the resources available to support the implementation plans and embed the changes.
3. Maintaining implementation risk and issues log and escalating to the Head of Transformational Strategy and Business Design when appropriate.
4. Working with impacted teams to ensure they have clear business readiness acceptance criteria and support available from the point of implementation.
5. Responsible for the overall implementation training approach, plan, and delivery effectiveness in collaboration with other transformation and Business Process owners.
6. Managing the overall communication approach, plan, and stakeholder management.
7. Facilitating successful change management by establishing a common change impact assessment and readiness approach.
8. Coaching, supporting, and providing continuous feedback across the transformation team and business as the change subject matter expert.
9. Coordinating post go-live support to ensure users have ‘hyper care’ for a period.
10. Responsible alongside the Technology Product team for regular reviews of how the introduced change is performing and providing the expected benefits.
What we are looking for:
1. Experience of leading and delivering successful international organisational change programmes.
2. Proven experience and knowledge of change management principles, methodologies, and tools.
3. Strong relationship and networking skills, able to effectively influence a wide range of stakeholders.
4. An authentic, credible leader of people with gravitas and a passion to drive improvements.
5. An individual who is pragmatic and organised, able to manage complexity and ambiguity.
6. Familiarity with project management approaches, tools, and phases of the project lifecycle.
7. Strong team player with the ability to challenge, provide leadership, and effectively coach others.
8. Excellent active listening and communication skills in English.
9. Problem-solving and root cause identification skills.
10. Acute business acumen and understanding of organisational issues.
11. Proficient knowledge of Microsoft Office programs, Power Automate, Visio, and Miro.
12. Minimum Lean Six Sigma Green Belt Certification.
ABOUT OUR OFFER
* Being a valuable team member of TUI, the No.1 global and socially aware travel company.
* Competitive salary and benefits.
* Develop yourself by working as part of an international team and through our free global learning and development programmes.
TUI Group is the world’s number one integrated tourism business. As we continue to build our Global Purchasing function, we will move from operating as a set of largely independent source markets towards a more global, integrated function.
If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit our website.
Do you have any questions regarding this job offer? Get in touch!
Phone: +34 971 709 115
Email: (Insert Email)
Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.
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