Join to apply for the After Sales Engineer role at G.D S.p.A.
G.D is a leading organization headquartered in Bologna, Italy.
As a key player in the high-tech machineries production, we specialize in cutting-edge technologies, shaping the future of industrial automation.
Our business portfolio encompasses a wide range of innovative making and packing solutions, in particular for Modern Oral and Next Generation products.
We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.
For more detailed information about G.D and its comprehensive business landscape, please visit
G.D is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.
About the Role
The successful candidate will join the Regulated Market Division Service, and after a period of in-depth training on our technologies and organization, they will be responsible for:
* Commercial management of international customers in the RMS (regulated market solutions) division for specific areas of expertise in collaboration with Sales Area Managers and branches
* Defining supply and specifications (technical consulting regarding products, technologies, production materials, and line layout definition) in cooperation with customers and internal stakeholders
* Monitoring project progress from order receipt and production to on-site installation management through interaction with other company functions (Engineering, Sales, Spare Parts, Procurement, Production Planning, Field Planning, and foreign branches)
* Providing post-sales support and technical assistance to customers to propose solutions to enhance the performance and efficiency of installed lines
* Promoting commercial solutions and providing quotations for After Sales products and services such as upgrade kits, rebuilding, maintenance services, production assistance, training, and digital services (Remote assistance and conditions-based maintenance)
What you need to be successful
We are looking for technically oriented individuals with a strong commercial attitude. Specifically, we would like to meet candidates with:
* Master’s degree in engineering with a strong interest in technology, especially in digital services and servitization
* Excellent command of the English language because you will constantly interact with stakeholders, both internal and external, from all over the world
* A sheer attitude and interest in customer relationship management
* Availability to travel abroad for approximately 70/80 days per year
* Innate curiosity for international environments and mindset
Additionally, the professional knowledge of any further language will be considered a strong plus, and abroad experiences, both academic and professional, will be considered a plus.
Coesia is an equal-opportunity employer and embraces diversity and inclusion.
Seniority level
Entry level
Employment type
Full-time
Job function
Industrial Machinery Manufacturing
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