About Us
We are Bystronic, a global technology company dedicated to creating innovative solutions for a sustainable future in the sheet metal industry and beyond.
Our mission is to automate the entire material and data flow of the laser cutting and bending process chain.
Service Hotliner Role
We are seeking a 2nd level Service Hotliner to join our team. As a key member of our service team, you will be responsible for providing exceptional customer support and technical expertise.
Key Responsibilities:
* Provide timely and effective customer support via phone and other communication channels.
* Offer technical assistance and guidance to customers on our products and services.
* Analyze and resolve complex customer issues in a professional and efficient manner.
Requirements:
* Strong technical knowledge of our products and services.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Problem-solving skills with a focus on customer satisfaction.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.