Job Description: Windows LAB Device Management Specialist
Role Overview:
We are seeking a highly skilled professional to manage, maintain, and operate Windows LAB devices, ensuring they meet organizational needs and drive workplace system improvements. The ideal candidate will have over 5 years of experience and a proven ability to troubleshoot, support, and enhance LAB environments.
Key Responsibilities:
1. LAB Device Management:
Oversee daily operations and maintenance of LAB devices.
Ensure optimal performance and reliability of the LAB environment.
2. Troubleshooting and RCA:
Investigate issues with LAB machines and perform root cause analysis (RCA) to resolve technical challenges.
3. Project Participation:
Act as a Subject Matter Expert (SME) in LAB device-related projects.
Provide technical support and actively contribute to testing activities.
4. Technical Expertise and Consultation:
Offer expert-level technical advice and support for LAB device operations and improvements.
5. Documentation:
Create and update knowledge base articles (KBs), working instructions, and operational documentation for LAB devices.
6. Testing and Implementation:
Participate in device testing and assist in production implementations within the LAB.
Qualifications and Experience:
* Minimum of 5 years of experience in managing and maintaining Windows LAB devices.
* Strong troubleshooting skills and the ability to conduct in-depth root cause analysis.
* Experience contributing to system improvement projects as a technical expert.
* Proficiency in creating technical documentation and operational guidelines.
* Familiarity with testing and production deployment processes in LAB environments.
Location: Milan / Italy
Employment Type: Full-time / Contract
Job Types: Full-time, Contract
Contract length: 12 months
Pay: €2,100.00 - €3,500.00 per month
Ability to commute/relocate:
* 20123 Milano, LO: Reliably commute or planning to relocate before starting work (Required)
Education:
* Bachelor's (Preferred)
Experience:
* LAB Device Management: 5 years (Required)
Language:
* English (Required)
Location:
* 20123 Milano, LO (Preferred)
Application Deadline: 26/11/2024
Expected Start Date: 29/11/2024
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