Select how often (in days) to receive an alert: Create AlertJunior Customer Service Specialist - ExportDate: Mar 24, 2025Location: Milano, ITIf you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products, iconic brands that consumers love, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences.Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.Your #FutureInSight with EssilorLuxotticaAre you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.Your Role:At Satisloh, part of EssilorLuxottica, we are looking for a dynamic and flexible Customer Service Specialist with an international mindset to join our team in Settimo Milanese (MI).The ideal candidate will have strong organizational skills, a problem-solving attitude, and the ability to work in a team-oriented environment.Manage quotations, order processing, and shipment coordinationHandle international export procedures and ensure compliance with regulationsMonitor order processing and deadlines up to the creation of the invoice and transport/export documentationMaintain direct contact with freight forwarders and logistics providersEnsure smooth communication between internal departments and external partnersFlexibility to handle new tasksMain Requirements:Commercial Technical Institute Diploma/Bachelor's degreeFluency in English and at least one other European language (spoken and written)Previous experience of at least 2 years in a sales or customer service department with good knowledge of export operationsStrong problem-solving skills, adaptability, and teamwork mindsetOpen-minded and internationally orientedAbility to operate in a dynamic and constantly changing work environmentKnowledge of the main IT and management tools (preferably SAP)Our Diversity, Equity and Inclusion commitmentWe are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
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