As a CBRE Facilities Coordinator, you will coordinate vendors and contractors to ensure that the facilities services are provided in line with the contractual agreement. This job is a part of the Facilities Management functional area.
What You’ll Do:
* Responsible for FM standards and delivery through KPI's/SLA's upholding CBRE’s RISE values.
* Responsible for adherence to business controls and CBRE processes and procedures.
* Work with clients, contractors, and CBRE Account manager to ensure the implementation and respect of contractual agreements, procedures, and policies.
* Manage day-to-day operations of the site under the supervision of the Facilities Manager.
* Provide professional advice to clients on FM matters associated with the site(s).
* Manage suppliers who support the site(s) and establish contracts and POs.
* Coordinate suppliers to ensure the provision of facilities services in line with contract and service level agreements.
* Ensure the regular maintenance of equipment, systems, and facilities in line with the existing maintenance plan.
* Consult with clients to schedule preventive maintenance and other downtime to minimize business interruption and inconvenience.
* Oversee operations, assign work orders, and provide support to staff and subcontractors.
* Receive intervention requests from stakeholders (Client / CBRE).
* Manage all requests received in line with contractual agreements and applicable procedures.
* Respond quickly to emergency situations, summoning additional assistance as needed.
* Ensure opportunities for additional works are identified and documented for revenue generation for the company.
* Comply with all applicable codes, regulations, governmental agency, and Company directives related to building operations and work safety.
* Point of contact for escalated communications between Clients, Suppliers, and CBRE Supervisors.
* Review data from work order and services inspections, present performance and progress status reports to management, and make suggestions on how to improve efficiency.
* Coordinate client performance reviews against output on a monthly basis.
* Keep track of regular and ad-hoc expenses to monitor the budget.
* Lead by example and model behaviors that are consistent with CBRE RISE values. Guide the team through the application of basic knowledge of practices and procedures. Work to build consensus.
* Participate in fixed and requested meetings with the Client and CBRE management.
* Strong communication skills (oral and written) to manage external stakeholders.
* Be able to converse confidently with staff, customers, and suppliers at all levels.
* Strong team player with a passionate customer service focus.
* Follow all Health & Safety and Environmental requirements that are defined in work instructions or communicated in training.
* Ensure that all Health, Safety, and Environmental requirements are in place at site(s) within remit.
* Follow required emergency prevention and operational controls.
* Report all accidents, occupational illnesses, and emergencies.
What You’ll Need:
* High School Diploma or GED with up to 2 years of job-related experience.
* Ability to follow basic work routines and standards in the application of work.
* Communication skills to exchange straightforward information.
* Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
* Strong organizational skills with an inquisitive mindset.
* Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
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