GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Your responsibilities and tasks:
At GEA Comas we are seeking a dynamic and innovative individual to join our team as a Service Business Development Manager. The successful candidate, reporting to the Director of Service Department, will be responsible for developing and expanding our service business and new service products. This role offers significant opportunities for future growth and leadership within the service area.
Your Tasks:
* Increase service revenue and profitability.
* Analyze the existing Service Portfolio.
* Develop a comprehensive Service Portfolio including benchmarking Best in Class competitors and peers.
* Share and promote the selected service products with Region & Countries.
Expected results:
* Complete the Service Portfolio in Bakery to become the Best-in-Class and a benchmark for others.
* Increased profitability and turnover of service business.
* Improved customer satisfaction increasing service portfolio offer.
Your profile and qualifications:
University degree is recommended, technical or commercial area.
Good communication, interpersonal and presentation skills, able to communicate / deal professionally with both internal and external customers.
Able to demonstrate success and experience managing major accounts, customers and contracts.
Organized, has an analytical mind and able to eliminate obstacles through creative and adaptive approaches.
Creative and un-afraid of challenges and changes.
Independent, service driven and open-minded; works well in teams.
Fluent Italian and English, knowledge of other languages is an advantage.
Previous experience >5 years in Service Sales/ Support is a preference.
Knowledge of SAP is highly recommended.
Managerial and Team Leadership Skills:
* Demonstrated ability to lead and manage teams effectively, fostering a collaborative and high-performance work environment.
* Proven track record of successfully managing and developing team members, providing guidance, mentorship, and support to achieve individual and team goals.
* Strong decision-making skills, with the ability to assess situations, consider alternatives, and implement effective solutions.
* Experience in setting clear objectives, monitoring progress, and ensuring accountability within the team.
* Ability to inspire and motivate team members, promoting a positive and inclusive team culture.
* Excellent conflict resolution skills, with the ability to address and resolve issues in a constructive and timely manner.
* Strategic thinking and planning abilities, with a focus on achieving long-term organizational goals through effective team management.
* Able to simplify complex issues, to focus on the essentials and assess situations from the next higher perspective.
Interpersonal skills:
* Possesses, acquires, and maintains the technical/professional expertise required to perform tasks effectively and to create client/customer/stakeholder solutions.
* Makes customers and their needs a high priority focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers.
* Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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