UX & SERVICE DESIGNER INTERNSHIP
Location: Bologna, IT
About CRIF:
CRIF is a Global Company specializing in credit bureau and commercial information, outsourcing and processing services, and credit solutions, and all digital solutions for business development and open banking.
About the job:
Through our internship program, you will be part of our Design Team, assisting it across a mix of UX/UI, Service and Visual domains to ideate and design innovative and customer-centric experiences. You will manage specific tasks and deliverables, contributing individually and supporting teams on client-facing and internal projects, working on holistic design solutions, from early-stage idea generation until detailed design output.
Role description and main responsibilities:
* Plan and conduct user research, ethnographic interviews, and competitor analysis.
* Create user stories, personas, and customer journey maps through user research and data.
* Moderate Design Thinking workshops and Co-Design activities.
* Produce compelling design deliverables (i.e., research output, customer journey maps, service blueprint, storyboards, etc.) to conceptualize ideas and information and accurately convey to clients and colleagues.
* Create wireframes, user flows, and prototypes using specialist tools such as Figma.
* Design graphic UI elements, mockups, and interactions (e.g., menus, tabs, buttons, etc.).
* Create original visual and graphic designs (e.g., images, sketches, layouts, templates, infographics, etc.).
* Work collaboratively with other designers, product managers, business analysts, and developers.
* Support usability testing and analyze feedback to refine designs.
Required Skills:
* Education in the field of design.
* Experience in UX/UI and Service Design.
* Confident with wireframes & prototypes, fluency with Figma.
* Customer oriented, curious about technologies.
* Positive team player with a willingness to listen and learn.
* Passionate about all areas of design.
* Fluent in English and Italian (oral and written).
We offer a safe and inclusive environment where colleagues are encouraged to think outside the box. CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle. We aim to attract and retain the best people and embrace gender, age, culture, religion, and disability diversity.
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