Transforming the Guest Experience at Mama
Job Description
Mission Critical: Deliver Exceptional Service
As the heartbeat of each Mama location, our bars are vital gathering places for customers. Ensuring every guest feels valued and cared for is your top priority.
You will be responsible for providing a seamless and personalized experience from start to finish:
* Taking orders and processing payments with precision and speed
* Crafting and serving expertly prepared cocktails and drinks with flair and enthusiasm
* Conducting thorough set-ups and replenishments to maintain an immaculate bar environment
Your focus on delivering impeccable customer service will guarantee a memorable experience for all who visit Mama.
Key Qualifications
The Ideal Candidate
* Can thrive in high-pressure environments, remaining calm and composed under scrutiny
* Demonstrates exceptional attention to detail, anticipating and meeting customer needs
* possesses remarkable memory and recall abilities, ensuring accurate drink orders and preferences
* Displays adaptability and flexibility, juggling multiple tasks and priorities with ease
* Exudes warmth and friendliness, creating a welcoming atmosphere for every guest
* Pamper's the bar environment, maintaining meticulous cleanliness and organization
* Fosters a sense of community, engaging with customers and creating a lively ambiance
Additional Requirements
Flair for the Dramatic
* Has a passion for crafting unique and delicious cocktails
* Is well-versed in mixology techniques and ingredients