Job Category
Vehicle Service
Location
Req. ID: 239690
Job Type: Full-time
What to Expect
Do you want to help accelerate the world’s transition to sustainable energy? At Tesla, that's our mission. The Tesla Technical team is the backbone of the service operations, supporting our mission to accelerate the transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician, you will help ensure an equally innovative service to our customers.
We offer:
* A dynamic and fast-paced environment where inclusion, learning, and collaboration are key to success.
* An opportunity to utilize varying models of our fleet for daily operations and repairs.
* The chance to work with innovative technology, advanced tools, and software.
* Ongoing training and development to help you grow your skills and career.
* A competitive compensation and benefits package including Tesla shares.
What You’ll Do
* Service, repair, and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, without supervision in a remote setting. Plan routes, prepare parts, load vehicle and drive out to customers to service their vehicles.
* Ensure top quality: Fix it right the first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
* Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience.
* Develop: Setting you up for success, our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electric Vehicles.
* Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of the vehicle.
What You’ll Bring
* Technical experience: You have professional experience performing vehicle service and repairs within automotive, aviation, marine, or similar industries.
* Technical qualification: You have relevant certification to perform vehicle repairs in Italy.
* Good communication skills: You speak and write English and Italian well and know how to get your point across clearly and respectfully.
* Safe driving: We require you to hold a full European driver’s license (Class B for cars) held for a minimum of two years.
* Flexibility: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars when needed.
* Eligibility: You have the right to work in Italy.
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor protected by applicable federal, state, or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business.
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