Senior Program Manager, EMEA Security & Loss Prevention, CF & Specialty Solutions
Job ID: 2887795 | Amazon Italia Services Srl - B97
We are open to consider applications for the following locations:
UK: London LHR16, Manchester MAN11
France: Paris CDG10
Spain: Madrid MAD12
Italy: Milan LIN11
Germany: Berlin BER13, Leipzig LEJ13
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Sortation Centre Solutions (SC Solutions) team as Senior Program Manager for Europe, Middle East, and Africa (EMEA).
In this key role, you will manage the Sortation Solutions team and be responsible for ensuring that your area of responsibility efficiently and effectively provides security services and asset protection (i.e., lives, buildings, equipment, data, and professional property) through the design of physical infrastructure and processes across the EMEA Sortation Centre environment.
Key job responsibilities
1. Individual Contributor who supports the Security and Loss Prevention team with developing, maintaining, and continuously improving risk-based security projects and programs specific to Sortation Operations within EMEA.
2. Develop and implement comprehensive security projects and programs aligned with organizational goals.
3. Identify, assess, prioritize risks, and develop risk mitigation strategies.
4. Develop strategic goals as well as roadmaps and drive strategic initiatives.
5. Engage senior management from across EMEA to build a culture of security awareness, ensure a positive working relationship, understand opportunities to support, and share successful programs and lessons learned with global teams.
A day in the life
As a Senior Program Manager on the Sortation Centre Solutions (SC Solutions) team, you will support the Security and Loss Prevention team with end-to-end owning, developing, maintaining, and continuously improving complex risk-based security projects and programs specific to Customer Fulfillment within EMEA. To achieve this goal, you will develop and implement comprehensive security projects and programs aligned with organizational goals. You identify, assess, as well as prioritize risks and develop strategies to mitigate them. You will also ensure that all security projects and programs comply with relevant laws, regulations, and local standards, and you provide ongoing training on security best practices for the personnel involved in your projects and programs.
About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the Specialty Solutions team does this by developing and implementing risk mitigation programs to prevent Security and Loss Prevention-related risks and vulnerabilities within the Sortation Center environment as early as possible. Continually assessing the programs and adjusting to support the ever-changing operational requirements, we deep dive root causes and embed standards and processes to improve productivity and prevent re-occurrence of incidents. We also provide frameworks for standards to enable business units to conduct their daily operational tasks whilst mitigating risks accordingly. To reach this goal, we collect and consolidate information to evaluate existing as well as evolving modus operandi. Collaborating with additional Security and Loss Prevention support function teams, we assess the risk and develop programs to minimize potential impact. We also provide strategic, tactical, and operational programs for customers’ as well as stakeholders’ business needs and priorities by working closely with EMEA senior management, support functions, and other security functions in a global framework.
BASIC QUALIFICATIONS
1. A relevant degree or degree equivalent (e.g., business, project management, criminal justice, security management).
2. Relevant experience in industry practice including leading projects and programs to reduce risk within operational processes.
3. Relevant experience managing a team dispersed across a geographical area as well as development, hiring, and performance management.
4. Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, particularly Excel (e.g., pivot tables, formula creation).
5. Advanced proficiency in written and verbal English.
PREFERRED QUALIFICATIONS
1. A relevant advanced degree or degree equivalent (e.g., business, criminal justice, security management).
2. Relevant industry certification (e.g., ASIS Certified Protection Professional (CPP), Diploma for Certified Security Management Professionals (CSMP)).
3. Project management certification (e.g., Project Management Professional (PMP), PRINCE2, Lean Six Sigma – Black Belt).
4. Relevant experience in project management and delivery.
5. Upper intermediate proficiency in a second European language.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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