Social network you want to login/join with: Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region in line with business strategy, financial objectives, Group guidelines and policies. Key Tasks Administer field sales plans and processes, including providing input for sales forecasting and budgeting. Deliver sales objectives and revenue growth for a defined geographic region, product line, or market segment. Secure new business and build on existing core business through repeat orders. Respond to inquiries, resolve problems, promote, and sell products/services. Identify and contact prospective customers and build relationships to generate future sales and repeat business. Check and understand the type and size of customer requirements, and suggest products/services or alternative products/services. Develop and deliver sales bids, presentations, proposals, and conduct product demonstrations to customers. Follow up with prospects, develop terms of sale, and close business by connecting a customer need with a DHL solution. Introduce products and promotions to customers and deploy marketing campaigns as appropriate. Build rapport and trust with customers by being informed about their business and market. Coordinate with internal teams such as sales, marketing, operations, and service management for enhancing sales and customer retention. Support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer, and introducing additional services to the customer. Identify problems that may not be clear in own area of authority and modify work methods accordingly. Convince external parties such as skeptical customers and institutions who are unwilling to accept proposals or where decision-making processes and standards are defined and mandatory. Qualifications & Key Requirements At least 3-4 years of previous experience in freight forwarding (AFR/OFR). Bachelor’s Degree or equivalent experience/qualification. At least B1 level of English. Excellent communication and persuasion skills. Customer orientation, problem solving, and time management. J-18808-Ljbffr