Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). We create a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We empower business leaders with software, education, and an engaged community all focused on the practice of product experience management.
Job Description
The Business Consultant plays a key role in the Professional Services organization. They tackle complex business challenges from customers and help them see optimal value out of their investment in Akeneo.
Responsibilities
* Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology.
* Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.
* Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
* Train customers and partners on Akeneo key principles and best practices.
* Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.
* Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.
* Work with partners to provide functional recommendations based on customer use cases and business requirements.
* Contribute to Akeneo's implementation methodology and help improve how we work with customers.
Qualifications
* You speak fluently in Italian and English. A plus is you speak fluently in French.
* You have 3+ years of professional services or software implementation experience.
* You are passionate about customers and helping them drive value through the adoption of technology.
* You are experienced and comfortable leading workshops with customers of mixed skill levels and seniority.
* You love digging into complex customer challenges and helping them implement simple solutions.
* You're meticulous about the quality of customer deliverables.
* You thrive in an extremely dynamic and changing environment.
* You will be required to travel 20-30% of the time.
Life at Akeneo
Culture
Diverse, cross-cultural team.
Office parties, team offsites
Top-notch 8-week onboarding programme for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company.
The position is open in the lovely city of Nantes: Enjoy a 19th-century historical building, tour our private garden and stop by the pond while doing your team catch-up. We also do great barbecues when the sun is out.
General
Competitive package and complementary health insurance
Time off
Flexible working hours and hybrid setup (up to 3-4 days per week working from home)
Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year
33 days paid leave if you are the second parent (instead of 28 days)
Health & Wellness