About W Rome
A luxurious 5-star hotel in the heart of Rome, near iconic landmarks like the Trevi Fountain and Spanish Steps. The hotel offers 157 rooms and suites with private balconies and terraces.
Guests can enjoy authentic Sicilian cuisine at Giano Restaurant, cocktails and live music at W Lounge, and relax at the rooftop bar and restaurant, Seu Pizza con Vista.
We are committed to environmental sustainability, having earned the Green Key certification.
Position Overview
The Director of Rooms will oversee daily operations of the rooms division, ensuring exceptional guest experiences and maintaining high standards of service.
Key Responsibilities:
* Lead and inspire the rooms division team, fostering a culture of excellence and continuous improvement.
* Ensure all guests receive personalized and memorable experiences.
* Oversee housekeeping, front desk, and guest services operations, ensuring efficiency and adherence to brand standards.
* Develop and implement strategies to maximize room revenue and occupancy rates.
* Maintain high standards of cleanliness, maintenance, and presentation across all rooms and public areas.
* Manage departmental budgets, control costs, and ensure financial targets are met.
* Provide ongoing training and development opportunities for team members.
* Work closely with other departments to ensure seamless operations and guest satisfaction.
Qualifications
* Bachelor's degree in Hospitality Management or related field.
* Minimum of 5 years of experience in a similar role within a luxury hotel environment.
* Strong leadership and interpersonal skills.
* Proven track record in revenue management and operational excellence.
* Excellent communication and problem-solving abilities.
* Proficiency in hotel management software and Microsoft Office Suite.
* Fluency in English; knowledge of Italian is a plus.
Why Join W Rome
We celebrate individuality and diversity, offering a vibrant and energetic work environment. As the Director of Rooms, you will have the opportunity to lead a talented team and contribute to the hotel's success.