AGHotels is a hospitality company located in Rome. We are dedicated to providing our guests with unforgettable experiences and constantly improving our services. With a passion for design, we strive to create hotels that represent the perfect blend of elegance and comfort.
Role Description
This is a full-time on-site Front of House role for THE TRIBUNE HOTEL, JDV by Hyatt. He/she will be responsible for various day-to-day tasks, including communication with guests, managing reservations and providing exceptional customer service.
Qualifications
* Excellent communication skills
* Prior experience in front of house department and customer service
* Ability to handle receptionist duties
* Strong problem-solving and decision-making abilities
* Ability to work well in a team
* Flexibility and adaptability to changing situations
* Knowledge of the Opera PMS system