Descrizione dell'azienda
Miodottore is Italy’s number 1 online portal for booking appointments with medical professionals. We currently attract over 1 million patients monthly and list almost 200,000 medical professionals on our website. We are a subsidiary of DocPlanner.com which is currently operating in 15 countries around the world.
Join us and help “Make the Healthcare Experience More Human”!
Descrizione del lavoro
What will you do with us?
The Sales Operations Analyst is responsible for monitoring our organization’s data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our CRM.
Reporting directly to the Sales Excellence Manager, the Sales Operations Analyst tasks include:
1. Create automations related to sales operations processes to ensure maximal effectiveness and operational perfection
2. Supervise KPIs, metrics and performance of local teams and provide useful insights for team leaders and managers to improve productivity in all possible areas
3. Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency.
4. Liaise with the Data Quality team to develop new tools enabling a smoother running of operations
5. Liaise with global team to align processes with other countries
6. Be the operational enabler to ensure leads are assigned and contacted promptly
Qualifiche
Requirements
7. At least 6 months of working experience in Business Operations
8. Fluent in English
9. Knowledge of Hubspot and/or Salesforce
10. Knowledge of GSuite
11. Excellent team working, interpersonal and communication skills
12. Proven analytical, evaluative, and problem-solving abilities
Ulteriori informazioni
Benefits
13. Participation in our Stock Option plan
14. Smart working
And also:
15. Work in a scale up atmosphere
16. Significant opportunity for professional growth
17. A chance to "make a dent in the universe"
18. Autonomy and impact on what you do
19. An opportunity to learn from great, experienced people with successes in their fields
20. Work to change people's lives for better