The EVM Venue Manager supports the Head of Venue Management in planning and coordinating the activities of the competitive and non-competitive sites that will host the Olympic and Paralympic Games, including overseeing all services made available to Games participants.In particular he/she will:Define and monitor the KPIs specified in the service agreements and/or use of the areas;Detail planning of the activities and services expected by the individual Functions to carry out the activities in the Venue in line with the expected service levels agreed with the various stakeholders;Prepare the Venue Model Exercise for each of the assigned Venues;Conduct a "dry" verification of the operation of individual Venues and the entire Cluster, identifying potential critical issues and supporting in identifying solutions to those issues;During the Games phase, support the Venue Managers of the relevant area in managing individual venue teams and issues.
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