At Park Hyatt:
We are looking for a trainee in the Rooms Department with a main focus on the Housekeeping Department for our hotel. The mission and intent is governing the operations of the Cleaning and Laundry department;
ensuring that ourguestrooms, public areas and employee areas meet the highest standards of cleanliness and Hyatt standards.
Main Duties and Responsibilities:
* Ensure customer satisfaction from arrival to departure in accordance to standards and procedures in the guest rooms and general areas with Park Hyatt standards
* Promote and recognize opportunities to provide guest service above and beyond all expectations
* Monitor correct handling off all guest requests and guest room servicing needs
* Ensure that cleanliness and service standards are maintained in all areas of responsibility
* Complete all special project in a timely manner
* Be an active team player with hands – on approach
* Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety
* Ensure that grooming standards are followed in a timely manner to all colleagues
* Inspect rooms, public areas, back of house
* Check Cost Control
Qualifications:
* Successful problem solving skills
* Possess an excellent written and verbal command of Italian and English
* Excellent overall communication skills
* Able to multi-task
* Strong desire to provide excellent guest service
* The ability to work in a team environment
* Flexible schedules and hours
Benefits:
* 600€ refund per month.
* Use of Staff Canteen for meals.