About Orient Express
Steeped in history and loved by past, present, and future generations, Orient Express is a legendary brand representing the pinnacle of ultra-luxury hospitality within Accor Group.
Embarking on exciting phases of rebirth and expansion, Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination.
About Arsenale
Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy.
Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy.
About Orient Express La Minerva, Rome
Considered as the beloved capital of the Orient Express legend, Rome will be home to the first Orient Express hotel, La Minerva, in 2025.
Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro.
Job Description: Breakfast Demi Chef de Rang
As a member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests, our Breakfast Demi Chef de Rang cooperates to ensure an outstanding breakfast experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
* Provides efficient, prompt, trouble-free, and courteous service by serving and setting tables.
* Accurately records, pre-checks, and picks up all food and beverage orders.
* Serves guests their food and beverage promptly and courteously.
* Sets tables as needed prior to guests' arrival.
* Makes the working area and stations stocked with 'mise-en-place' and kept clean and tidy at all times.
* Ensures the smooth running of the assigned station at all times.
* Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly.
* Promotes sales by taking opportunities to up-sell, in a professional and courteous manner.
* Makes clear orders to kitchen production and to bar for beverages; registers orders according to hotel procedures.
* Cooperates with the Breakfast Maitre for set-ups and last-minute changes.
* Checks the restaurant reservations list frequently during the shift.
* Ensures that own cash is secure at all times and any discrepancy is declared to the Breakfast Maitre.
* Maintains high confidentiality regarding guest privacy.
* Reports all potential and real hazards appropriately to the Breakfast Maitre anticipating any possible and probable risk.
* Fully understands the hotel's fire, emergency, and bomb procedures.
* Follows emergency procedures to provide for the security and safety of guests and employees.
* Works in a safe manner that does not harm or injure self or others.
* Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations.
* Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct.
* Assists the Restaurant Manager or the Breakfast Maitre when requested.
* Attends meetings and training required by the Restaurant Supervisor.
* Continuously seeks to endeavor and improve professionalism in own job function.
Qualifications:
* Hotel School diploma.
* Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role.
* Guest centricity, high attention to details, problem-solving, punctuality.
* Flexibility to work on morning shifts, weekends, and holidays.
* Italian and English knowledge is mandatory.
* Constant top-level grooming.
* Constant compliance with HACCP, Hotel's hygiene standards, procedures, and code of conduct.
* Ability to work efficiently also under pressure.
* Limited right to work in Italy.