CASTELFALFI
We are seeking an exceptional Sales Manager Leisure to join our team at Castelfalfi, a luxury hospitality destination in the heart of Tuscany.
The successful candidate will be responsible for driving our leisure strategy, building strong relationships with clients and agencies, and identifying new business opportunities. They will also be tasked with creating and executing account plans, achieving revenue targets, and maintaining CRM hygiene.
Main Responsibilities:
* Work closely with our Director of Sales to develop and implement a proactive leisure strategy
* Liaise with key accounts to drive business growth and increase market share through FAM trips
* Investigate and identify new business opportunities aligned with market trends
* Utilize prospecting resources to solicit and secure new business on behalf of the hotel
* Qualify group business to generate rooms and catering revenue, impacting RevPar performance
* Create and execute account plans for assigned territories to achieve maximum revenue and budgeted targets
* Achieve monthly, quarterly, and annual revenue and direct sales goals
* Perform customer site inspections and conduct sales calls to uncover needs and present solutions
* Track conversion and ensure hotel revenue objectives are met
* Maintain strong CRM hygiene and understand automated sales and reservations systems
* Participate in sales meetings and strategy sessions as required
* Respond to client inquiries and maintain effective correspondence
* Produce and execute quarterly and annual action plans
* Assist the Director of Sales and team on special projects to increase demand, productivity, and profit
Requirements:
* Fluent English language skills
* At least 2 years of experience in the hospitality industry
* Excellent communication, presentation, and negotiation skills
* Ability to work independently and as part of a team
* Diplomacy and ability to effectively interact with management, clients, and colleagues
* Ability to work under pressure with tight deadlines
Benefits:
* Full-time employment contract according to Italian Collective Bargaining Agreement
* Meals provided while on duty and on days off
* Uniforms and laundry services
* Ongoing training to improve personal and professional skills
* Participation in exclusive events reserved for Castelfalfi personnel
* Discounts on resort activities and estate amenities
* Accommodation with free Wi-Fi available upon request (for candidates from outside the area)
This recruitment is open to both genders, in accordance with Italian laws 903/77 and 125/91. The position is based in Castelfalfi, Tuscany, and the contract is seasonal. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends, and holidays. The successful candidate must possess the legal right to work in Italy.
All applications should be sent with data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com.