About A-ROSA Resorts
Our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.
Job Description:
We are seeking a SPA Therapist - Cosmetologist - Estetista (m/f/d) to bring the essence of our A-ROSA experience to life in our new 5-star resort on the picturesque western shores of Lake Garda.
Responsibilities:
* Welcome guests with top-level hospitality and professionalism, consenting special requests if possible.
* Deliver a variety of SPA services (body treatments, massages, facials, waxing, manicure, pedicure) in a safe and comfortable manner, complying with hotel standards and procedures.
* Follow customized treatment plans according to SPA Manager guidelines.
* Suggest and promote retail products or additional services.
* Massage and knead muscles and soft tissues to provide treatment for medical conditions, injuries, or enhancing wellness, complying with hotel standards and procedures.
* Prepare and mix oils and apply blends to guests' skin.
* Share critical cases with other SPA professionals to follow best treatment plans.
* Keep detailed and accurate treatment records of guests.
* Attend and participate in meetings and training sessions.
* Assist SPA receptionists in handling calls during busy hours and provide information by phone and face-to-face.
* Keep clean and tidy treatment rooms and SPA suites.
* Comply with hygiene standards and follow health and safety procedures.
* Open and close the SPA on designated times.
Requirements:
* Minimum 2 years' experience in a cutting-edge SPA/therapy center as a professional SPA therapist.
* High confidence with health and safety rules (e.g., legal/fire/safety practices pertinent to the role).
* Italian and English confidence are mandatory. German language skills are also required (minimum B1).
* Great interpersonal skills.
* Ability to work standing for extended periods.
* Ability to keep a well-groomed and professional appearance.
* Team working, high discretion, high attention to details, problem-solving, punctuality, proactivity, flexibility, customer-centricity, and humility are a must.
* Legal right to work in Italy.
Benefits:
* Full-time and permanent labor contract according to C.C.N.L. Settore Turismo with high-level compensation.
* Staff house in the middle of the center of Saló.
* Canteen and breaks.
* High-level learning activities.
* Family & Friends discounts in the Resort.
* Discount on SPA services.
* Strategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic center, and promenade).
* Career opportunities in a successful and international group.