AGHotels is a hospitality company located in Rome. We are dedicated to providing our guests with unforgettable experiences and constantly improving our services. With a passion for design, we strive to create hotels that represent the perfect blend of elegance and comfort.
Role Description
This is a full-time on-site Front of House role for THE TRIBUNE HOTEL, JDV by Hyatt. He/she will be responsible for various day-to-day tasks, including communication with guests, managing reservations and providing exceptional customer service.
Qualifications
Excellent communication skills
Prior experience in front of house department and customer service
Ability to handle receptionist duties
Strong problem-solving and decision-making abilities
Ability to work well in a team
Flexibility and adaptability to changing situations
Knowledge of the Opera PMS system