Job Title: Department Manager, Luxury Maison
Location: Milan, Central Area
About:
* Prestigious luxury brand specializing in leather goods, lifestyle accessories, home furnishings, perfumery, jewelry, watches, and ready-to-wear.
* Leader in the global market with a strong presence in Milan.
Responsibilities:
* Collaborate with the Management team to oversee store operations, ensuring seamless day-to-day running.
* Lead, motivate, and coach the sales team to achieve individual and collective sales goals, as well as provide induction training for new arrivals.
* Provide exceptional customer service and styling advice, delivering a personalized and luxury shopping experience.
* Develop long-term relationships with customers by building trust and loyalty.
* Monitor and analyze sales performance, suggesting strategies to optimize store profitability.
Requirements:
* Minimum of 4-5 years of experience in a similar or higher role in luxury retail.
* Strong communication skills and excellent customer service.
* Energetic, confident, and target-driven attitude.
* Passionate about fashion and client relationship building.
* Excellent interpersonal skills required for effective communication with management, staff, and clients.
* Fluent in English and Italian, with a third language being a plus.
Offering:
* Salary commensurate with experience.
* Excellent benefits package.
* Incentivized bonus scheme.