Our Vision at Beckman Coulter Diagnostics
We have been dedicated to advancing and optimizing the laboratory for over 80 years, moving science and healthcare forward.
A culture that celebrates diversity, provides opportunities for career growth, and supports creativity and innovation.
Part of Danaher, a community of six fellow diagnostics companies working together to improve patient lives with diagnostic tools addressing global health challenges.
This Role
Responsible for service, repair, and installation of products and IT solutions at customer sites, including electrical and mechanical testing according to maintenance contracts.
We seek a reliable, accurate team player who takes responsibility for delegated tasks, is self-motivated, flexible, and willing to travel.
Your Key Responsibilities
* Conduct service, repair, and/or installation of our products and IT solutions at customer sites, including electrical and mechanical testing in accordance with maintenance contracts.
* Determine system failures and implement effective solutions.
* Raise complex issues to higher technical support or quality reporting systems.
* Develop new customer service/product agreements.
* Respond to customer support calls within an assigned territory.
What We're Looking For
* Technical knowledge and experience in Medical Devices/Diagnostics in service maintenance area (or highly regulated industry).
* Bachelor's degree in Engineering (Bioengineering, Electronic, Electrical, Mechanical), with Medical Devices expertise.
* High level of customer orientation.
* Ability to drive a car and flexibility with working time (more than 80% of travel required).
* Proficient English and Italian language skills.
* Excellent interpersonal and planning skills.
* Independent and self-starting attitude.
Additional Skills
* Logical and creative thinking, problem-solving approach.
* Developed analytical skills and application of scientific methods.
* Able to recognize and solve typical problems without supervisory approval.
Flexible, remote working arrangements available for eligible roles. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
We partner with customers globally to help them solve complex challenges, architecting solutions bringing science to life.