Grow-Talent.com is searching for an Italian speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.
Position: Customer Onboarding and Success Manager
Hybrid from Dublin (3/2)
Employment type: Full-time
Remuneration: Base salary + bonus
DUTIES AND RESPONSIBILITIES:
* Develop and maintain strong partner relationships within your designated territory.
* Manage accounts directly to consistently surpass quarterly and annual sales targets.
* Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
* Onboard new, high-quality suppliers within your assigned region.
* Stay well-versed in technical integrations with software partners to offer effective support to clients.
REQUIREMENTS:
* Native or fluent in Italian (C1 level), with strong proficiency in both written and spoken communication.
* 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
* Demonstrated success in consistently surpassing goals and targets.
* Experience with online marketplaces or SaaS platforms is a plus.
* Proven ability to effectively manage a pipeline of leads or a book of business.
* Proficient in CRM software, particularly in managing leads and opportunities.
* Excellent communication and presentation skills.
* Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
* Exceptional time management and prioritization skills.
* Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
* Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.
OFFER:
* Excellent remuneration package based on experience, skills and performance
* Be part of a dynamic and creative team with a positive and friendly atmosphere
* Guidance and tools to reach career potential
* Comprehensive healthcare coverage
* Career development opportunities and tuition reimbursement
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