The Product Manager, as a Customer Journey Expert, is responsible for analyzing our customers' issues, prioritizing them based on business goals, and effectively conveying them to your Squad Current Account. With them, he manages the end-to-end process of solution development, from conception to adoption. Key Responsibilities Generation of ideas for integration and improvement of the product conto corrente; Definition and drafting of business specifications, supported by benchmarking analysis and business case; Coordination of the work team and monitoring of the progress of the project in order to ensure delivery within the set deadlines; Identification of selling points for marketing and communication activities; Monitoring of the post-release phase and reporting of the results achieved; Minimum Requirements Master’s or bachelor’s degree, postgraduate or equivalent background in Economics, Management, Engineering, or similar is desirable; 3 years of working experience in banking or financial services. Product Management / Current Account would be a plus; A remarkable knowledge of Banking/Current Account market is needed, including innovation trends, benchmark, and competitors’ overview. Soft Skills : Customer focus with an eye for great UX/UI; Professional expertise/market focus; Initiative; Teamwork; Duration: Permanent About ING The benefits of joining ING Super flexible smart working; Competitive base salaries and performance-based bonuses; Diverse cultures & Innovative mindsets; International Environment; Commitment to sustainability; Lots of training development opportunities to help you grow; Lots of moments dedicated to physical and mental well-being; A special day off when it is your birthday: we call it doyourbirthday And of course we can’t forget: free water & coffee at the office Our Commitment Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates. J-18808-Ljbffr