Job Description
What you will be doing:
* Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
* Develop and maintain customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams.
* Negotiate room rates and packages with corporate clients.
* Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client relationships.
* Develop high yield accounts according to the sales segmentation.
* Achieve sales targets set by the hotel.
* Conduct sales calls to existing and prospective accounts as per areas assigned by the Director of Sales (DOS).
* Maintain all sales activities and account information in the Sales Database.
* Maintain a high profile within the travel industry and foster relationships with accounts in the market.
* Prepare weekly/monthly reports as requested by the Director of Sales.
* Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOS.
* Attend weekly sales meetings with the DOS.
* Conduct site inspections and host familiarization visits when required.
* Attend monthly review meetings with the DOS to discuss results versus goals in the annual sales call plan and company sales strategy.
* Be flexible to carry out other duties and assignments as requested by the DOS.
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