E-Commerce SpecialistWe’re looking for an E-Commerce Specialist to support our Italy BU in achieving sales targets in the E-Commerce channel.This role involves supporting management in developing online business plans and customer relationship strategies, analyzing channel performance data, and assisting in corrective actions if needed. Additionally, the role ensures product delivery meets service levels and helps define an optimal omnichannel experience with customers.Your Day-to-day ActivitiesPerform all the activities that allow to reach the sales targets within the E-Commerce channelSupport management in the creation of online business plans with customers in order to achieve channel sales targetsSupport management in the realization and execution of customer relationship management strategiesCollect and analyze data related to E-Commerce channel performance and supports management to implement corrective actions if necessaryBe aware of market trends and consumer behavior in order to support management in the identification of new opportunities for growthBe responsible for product delivery ensuring the defined services levelsSupport management and the broader Sales Department in the definition and elaboration of an optimal omnichannel experience with customersWho We’re Looking ForYou have proven experience in developing and executing sales strategies that drive growth and align with business goalsYou have a degree in Economics or Management EngineeringYou’ll be fluent in Italian and EnglishYou are confident with Excel and Microsoft Suite-related toolsYou have a strong understanding of market dynamics and customer needs, using insights to optimize sales channels and improve performanceYou are skilled in analyzing data to understand past performance, identify trends, and predict future demandIn Return We OfferComprehensive welfare package including short working week during summer monthsHybrid working policy (10 days a month remote working)Company canteenAccess to our corporate gymA fast paced and dynamic international contextWhat next?Our Talent Acquisition Team will assess your application and if you have what we’re looking for, you'll be contacted for an initial interviewIf you make it to the short list, you’ll be interviewed by the Hiring Manager and if necessary, other members of the hiring panelIn some cases, you may be required to show us your skills via technical challenge.Who We AreOur Group was founded in Turin in 1895, has been owned by the Lavazza family for four generations. As one of the world’s most important coffee roasters, we operate in more than 140 countries through our brands, subsidiaries and distributors, with a total of over 5,500 employees.Every day we operate in all sectors of the coffee industry, offering our products through every channel and positioning our brands as a high-quality blend.We are a community of single origins united into a perfect blend, humans enriching one another through our mutual diversity.Awakening a better world every morning: the commitment we make every single day.#Torino
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