Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.
To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.”
Do you know, what we are missing to create the best retail team on the globe? Someone likeYOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".
Join the NIKE, Inc. team!
As aCoachyou are:
1. Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers
2. Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
3. Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)
4. Identifying and improving areas based on feedback given by consumers
5. Being a brand ambassador for NIKE’s initiatives including training your team
6. Ensuring that the store complies with all NIKE standards and guidelines
7. Cooperating with your business partners across stores and HQ
ATHLETE EXPERIENCE COACH
8. Ensuring the team is equipped to deliver the highest quality athlete experience
9. Leading team Engagement on NIKE Community Ambassador activities
10. Partnering with senior store leadership, you will oversee the hiring processes including onboarding
11. Being responsible for store scheduling
12. Working collaboratively with store team to implement & maintain a positive NIKE culture
CONSUMER EXPERIENCE COACH
13. Leading by example and the delivery of our sales floor service and bring the consumer journey to life
14. Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
15. Completing specific training and share completion with athlete services
16. Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What you get:
17. Attractive salary that evolves with the market and experience
18. Opportunity on receiving monthly bonus payments
19. Attractive online and in-store employee discounts
20. Attractive Benefits Package, Pension & Share scheme
21. Exciting development and career opportunities
22. Regular training on leadership, sales and products
23. A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
24. Staff dress to represent NIKE and foster our team spirit
25. Access to sports activities
26. Opportunities to participate in unique NIKE moments
What you bring:
27. A passion for NIKE and/or love of sport
28. Some experience in retail and/or leadership positions
29. Very good command of English language (written and spoken)
30. Experience and competency in serving exceptional consumer service
31. Ability to coach and develop a strong team
32. Strong focus on communication
33. Flexibility to work in shifts and on weekends
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.