Advance your professional career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional people to join our team.
Guest Services/Reservations Duties
* Service existing accounts, build profiles, create reservations, and establish new accounts.
* Respond to telephone calls, emails, and internet inquiries quickly and accurately.
* Provide information regarding availability and pricing.
* Assign reservations, inputting data into the Livery Coach reservation program.
* Take deposits, communicate standard policies, and develop contracts for review.
Qualifications
* Excellent verbal and written communication skills.
* Confident, pleasant, friendly, and helpful demeanor.
* Must be highly organized with acute attention to detail and a proactive thought process.
* Ability to multi-task in a fast-paced environment.
* Strong keyboarding skills and computer savvy.
* Must remain calm in high-pressure situations.
* Expertise with Microsoft Office Products required; familiarity with Google Search and mapping programs.
* High School diploma or GED equivalents required.
* Punctual attendance with reliable transportation.
* Industry background preferred but not required.
All employees must pass a background check and drug screen.
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