Company Overview:
Founded in China in 1969, Hisense is now a large global leader, with two publicly traded companies - Hisense Electric and Hisense Kelon Electrical - and the owner of 5 brands:
Hisense, Kelon, Ronshen, Toshiba and Gorenje. Building on the four cardinal principles of "Technology, Quality, Integrity and Responsibility" Hisense has achieved more than 50 years of success in the consumer electronics (where it ranks as the third largest TV manufacturer in the world), home appliances, telecommunications and in the thermo-hydraulic sector, with numerous branches in constant growth on all markets.
Job Overview:
The resource will be inserted in the HVAC Department and will be responsible for all the Pre-sales support;
troubleshooting;
solution training and after-sales service support activities focusing on Energy Storage Systems for the Italian market.
Responsibilities:
Investigate / Research Italian regulation / Certificate related to ESS products
Prepare training materials, lead product training sessions/webinar to further enhance the ESS business growth
Cooperate closely with agents and sales managers in supporting technical questions and related topics
Training sales staff
On-site visits for quality evaluation
Coordinate with service team to improve the service quality for ESS
Support agents and sales managers in pre-sales activity
Develop pre-design software in according to market requirements
Monitor and analyze the energy storage market in Italy regions to improve ESS line-up
Create infrastructure to launch the business in B2B channel
Required skills:
3 years of previous experience in the same role in multinational company
Deep technical and commercial knowledge
Communication skills for inside and outside stakeholders
Working by priorities
Creative problem-solving
Proficient in Microsoft Office Suite.
Language skills:
Native Italian, good English proficiency.
What’s in it for you
Competitive salary
An international working environment and a passionate team
A variety of challenging and exciting tasks that can influence the company's strategy and contribute to its growth
Possibility of travel across-Europe
Work Location
Milan