Onsite level 2 IT support for your users in hardware and software problems.
We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within an enterprise environment, preferably multinational companies.
You will be directly onsite with our customers and working on incoming tickets from your users:
* Setting up PC workplaces
* Installations, migrations, and rollouts
* User administration via Active Directory
* User support with MS Office, Windows, and other software issues
* Deal with stock / asset management
* Provide support on meeting room / conferencing room
* Provide smart hand support for Server and network devices
You will assist your users with creative solutions and a service-oriented approach.
Minimum Requirements:
* 2 years of IT experience in end-user support within corporations
* Familiarity with ticketing systems
* Experience in OS, Apps, and H/W installation and troubleshooting depending on project products
* Good English and fluent Italian languages
* Ability to build relationships
Location: Rome (South Rome) - fully onsite
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
* Buddy program
* Internal career development program
* International job opportunities
* Onboarding program
* Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Job-Id: 16983 IT Technician Italy – Rome
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