We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions, driven by our practices across many different industries.
We are currently looking for an Oracle System Administrator to join one of our US clients. The Oracle System Administrator will be responsible for the daily management, maintenance, and support of Oracle systems, including both hardware and software components. The ideal candidate should have experience in data center operations, troubleshooting, and the ability to work in a dynamic and fast-paced environment.
Responsibilities:
Hardware and System Maintenance:
* Install, troubleshoot, and repair data center hardware, including servers, storage, and networking equipment.
* Manage rack installation, cabling, and powering up servers in a data center environment.
* Oversee the full decommission lifecycle of data center hardware and inventory management.
System Administration:
* Manage and maintain Oracle systems, ensuring optimal performance and system integrity.
* Diagnose and resolve system issues, ensuring continuous uptime and service availability.
* Implement and manage backup and recovery processes to safeguard critical data.
Monitoring and Documentation:
* Monitor data center environments using appropriate tools and respond to issues in a ticketing environment.
* Create and maintain Standard Operating Procedures (SOPs) and system documentation.
* Keep track of asset inventory and update systems accordingly.
Collaboration and Communication:
* Work closely with provisioning teams and internal Oracle Cloud service owners to ensure smooth system handoff and coordination.
* Participate in 24/7/365 shift schedules, ensuring proper handovers and timely responses to critical incidents.
* Communicate clearly and escalate issues to senior staff and management when necessary.
Cabling and Infrastructure:
* Perform basic power supply installations, troubleshooting, and repair of data center equipment.
* Contribute to small-scale data center projects independently and support larger initiatives with management.
Required Skills:
* Knowledge of server, storage, and network hardware.
* Experience in troubleshooting servers, networking devices, and data center equipment.
* Familiarity with IT hardware concepts such as RAID, SAN, X86 Architecture, Linux/Unix boot processes, and file systems.
* Knowledge of network device configurations and directory structures.
* Proficiency in Linux administration and ability to run Linux commands.
* Minimum 5+ years working in an IT environment, with 5+ years of data center experience.
* Inventory management experience, including ordering, receiving, and shipping server parts.
* 2- or 4-year degree in Computer Science, Information Technology, or related field.
* Experience with Sun servers is a plus.
* Certifications such as Oracle Certified Professional (OCP) or similar are required.
* Additional certification from Oracle is desired.
What do we offer?
* Full-time remote role
* Competitive salary paid in $USD
* Opportunities for career growth and professional development
* Chance to collaborate with a global team across diverse industries and countries
* Continuous Learning and Improvement with Udemy courses.
* PTO - Birthday
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